Effective Date: January 27, 2026
Capstone Plumbing LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or communicate with us by phone or text message.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Service address
- Appointment details
- Communication preferences
We may also collect limited technical information, such as IP address or browser type, when you visit our website.
How We Use Your Information
We use the information we collect to:
- Schedule and manage service appointments
- Send appointment confirmations, updates, and reminders
- Respond to customer inquiries and provide customer support
- Communicate with you about our services
- Improve our business operations and customer experience
Text Message Communications (SMS)
If you opt in to receive text messages from Capstone Plumbing LLC, we may send you messages related to:
- Appointment scheduling
- Appointment confirmations
- Service-related communications
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (602) 510-1614. Message and data rates may apply. Message frequency may vary.
Your consent to receive text messages is not a condition of purchasing our services.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers who assist us in operating our business (such as scheduling or messaging platforms), and only to the extent necessary to provide our services.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we strive to use commercially acceptable means to protect your data.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and business obligations.
Your Privacy Rights
You may request to:
- Access or update your personal information
- Opt out of communications
- Request deletion of your information, subject to legal requirements
To make a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Capstone Plumbing LLC
Email: [email protected]
Phone: (602) 510-1614